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How to Use Real-Time Feedback for Bug Tracking

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How to Use Real-Time Feedback for Bug Tracking

Learn how to use real-time feedback to fix bugs and create a seamless customer experience.

 

 Reading time: 30 minutes

Integrate feedback to track technical issues

Customers expect a seamless experience across all channels. Designing a great experience for each of those channels is a huge undertaking, and no matter how many precautions you take, you’re bound to run into unexpected technical issues—aka bugs.

 

By incorporating feedback into your bug tracking process, you can save your organization time, money, and resources while providing an effortless experience to your customers.

 

In this guide, we'll take you through the importance of bug tracking and we discuss:

  • Most common bugs found on websites and apps
  • 4 steps to use real-time feedback for bug tracking
  • Using feedback to beta test your website
  • The business impact of using feedback to catch bugs